Privacy Policy
PRIVACY STATEMENT
We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our Practice’s Web site and governs data collection and usage. By using this website, you consent to the data practices described in this statement.
Collection of your Personal Information
This Practice collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.
This Practice encourages you to review the privacy statements of Web sites you choose to link to from the website so that you can understand how those Web sites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other Web sites.
Use of your Personal Information
This Practice collects and uses your personal information to operate the Web site and deliver the services you have requested. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.
This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
This Practice will disclose your personal information, without notice, only if required to do so by law.
Use of Cookies
The Web site uses “cookies” to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Your Choices Regarding Your Information
You may choose not to provide certain personal information through our website. However, doing so may limit your ability to request services or communicate with our team.
If you would like to review, update, or request deletion of the personal information we have collected about you, please contact us using the information provided at the end of this Privacy Policy. We will respond in accordance with applicable laws.
Security of your Personal Information
This Practice secures your personal information from unauthorized access, use or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Third-Party Services
Our website may contain links to third-party websites or integrate third-party services, including scheduling tools, payment processors, or analytics providers. These third parties have their own privacy policies, and we encourage you to review them before providing any personal information.
We are not responsible for the privacy practices or content of websites that are not owned or controlled by Vigor Health Services LLC.
Analytics and Website Usage
Like many websites, we may use analytics tools to better understand how visitors interact with our website. These tools may collect information such as:
- Browser type
- Device information
- IP address
- Pages visited
- Time spent on the website
- Referring websites
This information is collected in aggregate and helps us improve our website, user experience, and the services we provide.
Email Communications
If you contact us through our website or choose to receive communications from us, we may use your email address to respond to your inquiry, provide requested information, or share updates about our services.
You may opt out of non-essential marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Children’s Privacy
Our website is intended for individuals seeking information about our services. We do not knowingly collect personal information online from children under the age of 13 without appropriate parental consent.
If you believe a child has provided us with personal information through this website, please contact us so we can promptly remove the information where appropriate.
California Privacy Rights
If you are a California resident, you may have additional rights regarding your personal information under applicable California privacy laws. These rights may include requesting access to, correction of, or deletion of certain personal information we maintain.
To exercise these rights, please contact us using the information below.
HIPAA Notice
While this Privacy Policy applies to information collected through our website, protected health information (PHI) collected as part of your treatment is governed separately by our Notice of Privacy Practices and applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
SMS Communications
By providing your phone number through our website forms, you agree to receive SMS (text) messages from Vigor Health Services LLC. These messages may include appointment reminders, scheduling updates, service-related notifications, and occasional promotional or marketing communications, depending on your preferences.
Message frequency may vary.
Message and data rates may apply.
You can opt out of receiving SMS messages at any time by replying STOP to any message you receive. For assistance, reply HELP or contact us directly through our website.
Providing your phone number alone does not constitute consent. You must explicitly opt in by selecting the appropriate checkbox on our forms. Consent for marketing messages is optional and is not required to receive services.
We do not share your SMS consent or phone number with third parties for marketing purposes. Your information may only be shared with service providers necessary to deliver SMS communications (such as messaging platforms), in accordance with applicable privacy laws.
Data Security Practices
Vigor Health Services LLC implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include secure data storage, encrypted data transmission where appropriate, and restricted access to sensitive information.
We limit access to personal information to authorized personnel and trusted service providers who require it to perform their duties and are obligated to maintain its confidentiality.
While we take appropriate steps to protect your information, no method of transmission over the Internet or electronic storage is completely secure. As a result, we cannot guarantee absolute security.
In the event of a data breach that affects your personal information, we will take appropriate steps in accordance with applicable laws and regulations, including notifying affected individuals when required.
Data Sharing
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Changes to this Statement
This Practice will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how this Practice is protecting your information.
Contact Information
If you have questions about this Privacy Policy or would like to exercise any privacy rights available to you, please contact us:
Vigor Health Services
8010 Mountain Road NE, Suite 300
Albuquerque, NM 87110
Phone: (505) 508-1060